Frequently Asked Questions

Top 5 Frequently Asked Questions:  1. How do I transfer my domain from my current registrar to you?  2. How can I pay for my order?  3. Can I install my own CGI scripts and programs?  4. Is there a minimum time contract?  5. How long will it take to register my new domain name?  Browse Categories: Billing and TermsCGI ScriptsControl PanelDomain NameEcommerceEmailFTPManaging Your AccountMySQL DatabasePHP ScriptsPublishing Your Website Search for keyworks Match all any word(s). FAQs Home :: Domain Name How long will it take to register my new domain name? How do I transfer my domain from my current registrar to you? My domain has expired with my current registrar. Can I still transfer it? How long will it take to register my new domain name? The relevant information from the order form you submit to us will be forwarded immediately to an accredited registrar to register your domain name. The registrar typically completes the registration process within 24 hours of receipt. The propagation process normally requires 48 to 72 hours. How do I transfer my domain from my current registrar to you? To transfer your domain, please start by clicking on the registrar transfer link on our site. Enter the domains you wish to transfer by clicking the 'Add' button. After you are done entering the domains you wish to transfer, Click 'Next'. The rest of the process is easy to do and includes instructions. ***IMPORTANT*** The Registrant owner information that you enter during the transfer process must be EXACTLY the same as the owner information listed on the Whois of your current Registrar. If the Registrant is a Company, please enter the name of the company in the Company name field. If the Registrant is a person, please enter the information in the first and last name fields. You may also enter owner information in both fields, if you wish. A confirming e-mail will be sent to the Administrative contact's e-mail address. (NOTE: The Administrative contact may not always be the Registered owner). The administrative contact's email must be current. We make all of our contacts through the Administrative contact and will not be able to complete the transfer process without this confirmation. Domains cannot be transferred until they have been registered with your current Registrar for at least 60 days. If the domain information needs to be accessed by someone other than the account owner, you will need to create a separate account for that domain. My domain has expired with my current registrar. Can I still transfer it? If your domain is close to or past it's expiration date, then it is highly likely that your current Registrar will deny your transfer request. You will need to renew the domain with them as soon as possible, or you may risk losing your domain. Please note that once it is renewed you will be able to transfer it to us without losing the time you have paid with them. Please be sure to wait about a week or so between your renewal and your registrar transfer request Browse Categories: Billing and Terms, CGI Scripts, Control Panel, Domain Name, Ecommerce, Email, FTP, Managing Your Account, MySQL Database, PHP Scripts, Publishing Your Website